Implementation Manager

Job description

You will join zooplus as an Implementation Manager to help us with establishing our new Product Experience Management (with strong focus on Master Data management) platform (SaaS solution). This software product will allow us to automate our business services and improve the quality of products’ data, exchanged internally and between us and our suppliers. You will act as a power user and collaborate closely with software provider, our cross functional engineering team, and business departments.


  • Taking full responsibility for the effective performance of the platform – from gathering and analyzing business processes to providing daily support to users
  • Customizing the system to suit our business needs e.g., designing workflows and reports
  • Acting as an expert of the platform, providing continuous support and training to internal users during and after the implementation process
  • Acting as a partner for our software provider and keep a hand on the planned changes, releases etc.
  • Designing custom interfaces in close collaboration with an Engineering Team
  • Defining and managing access rights, ensuring that accesses are properly assigned


  • Previous experience in working with 3rd party software products in the cloud (SaaS)
  • Technical acumen enabling you to work with the Product Owner and Engineering Team
  • Highly developed analytical skills
  • Working knowledge of SQL
  • Knowledge of business process modeling techniques
  • Proficiency in spoken and written English
  • Nice to have – ability to work with REST APIs using Postman

What we are offering you

  • 4 extra days off
  • Training opportunities and professional development
  • English and German language courses on company premises
  • Benefit package (private medical care, Multisport)
  • Discount in zooplus shop
  • Mobile phone
  • Opportunity to work at product–oriented company
  • Table tennis, foosball, fresh fruits and beverages, company events
  • Central office location
  • Full time employment contract
  • Flexible working hours